High-Quality Home Care Services
Ailsa Care Services have been providing care at home and housing support across Falkirk and Stirling for over 25 years.
We offer a range of person-centred care and companionship services to clients of all ages, from children and young adults to older people. We have built up a solid reputation over the years and pride ourselves in the relationships we have built with our clients and their families in the local area.
Working in conjunction with social workers, case managers, family members, associated health care professionals and organisations representing the needs of our clients, we encourage our clients to live an independent life in their own home.
Our Vision
To be the main provider of care for both private and commissioned care at home services across Scotland.
Our Mission
To provide safe and effective person-centered care of the highest quality whilst respecting the dignity and diversity of our service users, their families and our colleagues.
The Three C's
The Three C’s are the blueprint for delivery of our vision and mission statement.
Our Promise to Deliver the Three C’s
Care With Compassion
Caring defines us and our work and providing care to people in their own homes is the core business of all of our services. People receiving care expect it to be not only be right for them, but safe, effective and person centered underpinned by robust governance arrangements. Compassion underpins how care should be given. Compassion is founded through relationships based on empathy, respect, and dignity. We expect everyone to have the courage to do the right thing for both the people we care for and one another, speaking up when they have concerns without fear of punitive action.
Competence
Competence means colleagues in all roles having the appropriate care, administrative and technical knowledge to develop the expertise to plan, organise and deliver effective care based on appropriate best practice and evidence. Central to establishing competence is ensuring all colleagues receive appropriate training and development through a robust learning and development framework. All colleagues must have the courage develop their levels of competence by embracing innovative new ways of working to push the boundaries of what we can achieve.
Culture
Culture is about the way we do things and work together and is founded on a principal that means we do not look to unfairly apportion blame when things go wrong, rather learn from mistakes and incidents, only holding people to account when they have deliberately chosen to act in a way that leads to harm or damage. Central to establishing our culture is communication, which is central to successful caring relationships and to effective team working. Listening to people is as important as what we have to say.
Caring defines us and our work and providing care to people in their own homes is the core business of all of our services. People receiving care expect it to be not only be right for them, but safe, effective and person centered underpinned by robust governance arrangements. Compassion underpins how care should be given. Compassion is founded through relationships based on empathy, respect, and dignity. We expect everyone to have the courage to do the right thing for both the people we care for and one another, speaking up when they have concerns without fear of punitive action.
Competence means colleagues in all roles having the appropriate care, administrative and technical knowledge to develop the expertise to plan, organise and deliver effective care based on appropriate best practice and evidence. Central to establishing competence is ensuring all colleagues receive appropriate training and development through a robust learning and development framework. All colleagues must have the courage develop their levels of competence by embracing innovative new ways of working to push the boundaries of what we can achieve.
Culture is about the way we do things and work together and is founded on a principal that means we do not look to unfairly apportion blame when things go wrong, rather learn from mistakes and incidents, only holding people to account when they have deliberately chosen to act in a way that leads to harm or damage. Central to establishing our culture is communication, which is central to successful caring relationships and to effective team working. Listening to people is as important as what we have to say.
Our care services
We offer home care services across Falkirk and Stirling. As a family company and an ethical organisation, we are proud to be a friendly, compassionate group of professionals who genuinely go the extra mile for our service users.
Children and Young Adults Service
We work in the family home and within day centres for children. Our childcare team often accompany children with varying needs on outings such as swimming, the cinema, horse riding or activities they enjoy.
Our team also assist young adults with learning difficulties on the journey to living independently – teaching skills such as cooking, cleaning and managing household bills. Our childcare team at Ailsa Care have gained a reputation for providing outstanding family friendly services.
Older People Service
We provide service at every level, from assisting clients to remain independent to carrying out tasks on their behalf. We work within their own home, sheltered accommodation or provide support for them at a day centre.
Our partners
