Head of Business Development
Garry Hutton joined Ailsa Care in May 2016 and has been an asset to the team. Garry’s role as Business Manager is to ensure the successful development and management of the branch, care service, office staff and home carers in the community. His role focuses on organizational growth, both in areas that we already provide services and in new geographical areas. In addition to this, he also ensures that we deliver high quality outcome based support services that clients are happy with. Garry has over 18 years experience of managing a range of different services within the Health, Social Care and Education Sectors across the United Kingdom. His vast knowledge and experience within these sectors have supported Ailsa Care in reaching our most recent Care Inspectorate Grades and will support us to improve on these again going forward.
Registered Manager- Ailsa Care Services West
Angela has worked within the care sector, specializing in supporting the elderly, for over 25 years both within a Care Home and Care at Home setting. She started working with Ailsa Care in March 2016 as a Supervisor for Ailsa Assist in Glasgow. In August 2016, Angela was promoted to the role of Registered Manager for Ailsa Care Services West, which is predominantly a Care at Home service for the elderly, where Angela’s experience and knowledge base comes from. Her background has given her the tools to excel in the role, resulting in an increase in the most recent Care Inspection Grades for the service. Her role involves managing a team of staff who deliver Care at Home services across the Renfrewshire area, ensuring that all of the individuals that we support are provided with a high standard of care at all times and that they are able to maintain as much independence as possible. Alongside her years of experience, Angela is also qualified as a Dementia Champion in conjunction with Bradford University.
Registered Manager- Ailsa Assist
Tina started working for Ailsa Care in 2008 as a Support Worker within our Glasgow division. Since that point, she has worked her way up within the company to other more senior positions such as Home Care Organizer and Deputy Manager for both Renfrew and Glasgow. Tina was recently promoted to the role of Registered Manager for Ailsa Assist, a service that we were already providing but have recently registered separately from our Care at Home services. This service specializes on supporting individuals with physical disabilities and complex care needs, which Tina is vastly knowledgeable about. Her role involves managing the staff team that delivers these services, ensuring that staff are adequately trained to deliver complex care and that the individuals we support get the best possible service with real choice and achievement of personal outcomes.
Service Manager- Falkirk
Julie works within the Falkirk branch of Ailsa Care as the Service Manager. Her role involves managing a small team of staff who provide homecare support and social support to individuals living within the Falkirk geographical area. Julie started working for Ailsa Care in January 2016 but overall, has worked within the Care sector for over 11 years. She started as an Admin Junior in a Care Agency and worked her way up through a range of different positions including Support Worker, Trainer, Senior Support Worker, Coordinator, Supervisor and Deputy Manager. Julie also has a dedication to study Health and Social Care and has undergone specialized training such as bariatric services, moving and handling trainer the trainer and palliative care in order to maximize her knowledge. She is also a Dementia Ambassador and is aiming to become a Dementia Champion in the near future. Julie’s experiences have given her a vast knowledge of the care sector and an impressive skill base. This supports her in managing the Falkirk service, ensuring it is of the best standard possible and that it meets the needs of the individuals we support.
Emma Kendall Assoc CIPD
HR and Procurement Manager
Emma has been with Ailsa Care since September 2013. Emma is responsible for providing HR advice to staff and management, implementing HR procedures and ensuring that Ailsa Care is compliant with employment legislation. She also supports the Business Manager by sourcing contract opportunities and writing tender bids. Emma has a 2:1 Joint Bachelors Honors Degree in Human Resource Management and History and has recently completed the CIPD Certificate in Human Resource Practice to obtain the Associate level of professional membership with the CIPD. Having worked in HR within the Care Sector since 2012, Emma understands the important role that HR plays in protecting vulnerable individuals and in ensuring we deliver a high quality standard of service.
Natalie has been a member of the team at Ailsa Care since October 2015. Natalie is responsible for managing the Compliance function for the organization, ensuring that we meet the Care Inspectorate standards in terms of Care Planning, Reviews, Risk Assessments and a range of other procedures company wide. Natalie plays a vital part in implementing our Quality Assurance system, recognizing where change needs to occur and making improvements to our service delivery. She also manages the recruitment process for the organization, ensuring that all staff have been through all the necessary pre-employment checks in line with Safer Recruitment guidelines, prior to commencing employment. Natalie’s attention to detail supports her to excel in this role.
Amanda has worked for Ailsa Care for over 7 years after starting employment as a Support Worker in our Glasgow division. She has worked in numerous different roles and is currently managing the Learning and Development function for the company. Amanda is a qualified Trainer after successfully completing the PTLLS course but is also able to utilize her previous experience to deliver training that reflects the needs of the individuals that we support. Within the role of Training Manager, she is responsible for organising and delivering the initial classroom based training and induction programme for new recruits in addition to the mandatory training updates for existing staff in line with our Training Policy and the Care Inspectorate guidelines. As part of our Quality Assurance system, Amanda conducts spot checks on staff whilst out on shift to ensure their practice reflects the training she provides.